Privacy Policy

Privacy Policy
UHY Haines Norton Brisbane
ABN 76 898 082 094

UHY Haines Norton Brisbane is committed to protecting your privacy in accordance with the National Privacy Principles (NPPs) under the Privacy Act 1988 (Cth). These principles regulate how we collect, use, disclose, and secure personal information, and how you may access or correct information we hold about you.

This Privacy Policy explains the types of personal information UHY Haines Norton Brisbane collects, how it is used, and in what circumstances it may be disclosed.

This policy does not apply to employee records of current or former employees of UHY Haines Norton Brisbane.

What personal information do we collect?

We may collect information including:

• Contact details, including information about immediate family members (where relevant)
• Professional qualifications, employment history, and job title
• Financial details such as tax file numbers, bank account details, and other data necessary to provide our services

How do we collect your personal information?

We may collect personal information:

• Directly from you
• From your employer, or from an organisation you are contracted to
• From business associates, potential clients, or third-party sources for marketing and relationship management

Information collected via our website

When you visit our website, we may collect information based on your interactions with the site. This may include:

• Details you provide through forms or via email
• Your email address (if you contact us directly)

We may also collect non-identifiable information, such as pages visited or browser details.

Use of cookies

Our website may use cookies to track anonymous, aggregated usage patterns that help us improve functionality and content. Cookies do not capture personal details.

Most browsers accept cookies automatically, but you can adjust your browser settings to refuse them if you prefer.

How do we use your personal information?

We use your personal information to:

• Provide, manage, and improve our professional services
• Maintain and develop client relationships
• Communicate with you, including sending service updates or relevant information

If personal information is collected to provide services, we will explain why we need it and how it will be used.

You may opt out of marketing communications at any time.

Who do we disclose your personal information to?

We do not sell or rent personal information to third parties. We may disclose personal information:

• To other UHY Haines Norton offices
• To regulators or government bodies (e.g. ATO, ASIC) where legally required or reasonably expected
• To service providers assisting us with our business operations (with appropriate confidentiality obligations)
• With your consent

How do we protect your personal information?

We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored physically or electronically and is safeguarded through:

• Secure premises and locked storage
• Password-protected databases and systems
• Firewalls and network protections

When no longer required, we take steps to destroy or permanently de-identify personal information.

Accessing and correcting your personal information

You may request access to personal information we hold about you by contacting us (see details below).

We may refuse access in limited cases, such as where it would affect others’ privacy or where the request is frivolous. A reasonable fee may be charged for providing access. Proof of identity will be required.

If you believe information we hold is inaccurate, incomplete, or outdated, we will take reasonable steps to correct it.

Transferring information overseas

We will not transfer your personal information outside Australia unless:

• You consent; or
• The transfer complies with the NPPs

Contacting UHY Haines Norton Brisbane

If you have questions about this Privacy Policy or would like further information, please contact:

Privacy Compliance Officer
UHY Haines Norton Brisbane
Level 11, 42–60 Albert Street
Brisbane QLD 4000
Email: brisbane@uhyhnseq.com.au
Phone: (07) 3210 5500

Complaints

If you believe your privacy has been breached, please write to us at the above address. We will investigate and attempt to resolve the issue promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which has the authority to investigate and make enforceable determinations.